Winfocus undertakes back office operation for Insurance organisations in managing issue of Insurance Policy, handling Claims and processing Loan and servicing Customers. A panel of experts enables Winfocus to render this specialised service effectively and at highest quality standard.

Winfocus BOO services for Insurance organisations include:

• Issue of Insurance Policy
• Issue of Premium Notice
• Collection and forwarding of Premium payments
• Processing of changes in Policy - Address, Nominee
• Issue of tax deduction certificates
• Issue of notice on maturity
• Processing of Claims
• Revival of Policy
• Customer service related to Policy, Claims, Surrender, and Loan
• Processing of loans
• Processing of surrender requests
• Acting as an e-mail call/management centre
• Conversion of forms in electronic data